Hoodsy — Privacy Policy

Effective: October 31, 2025

Hoodsy is a neighborhood help marketplace that connects people who need a hand — for tasks like lawn-mowing, furniture assembly, errands, and more — with nearby helpers. This Privacy Policy explains how Hoodsy collects, uses, and shares information across the mobile app, website (hoodsyapp.com), and related services.

1. Information We Collect

Account & Profile

When a Hoodsy account is created, information such as name, email, phone number, username, profile photo, and preferences are collected.

Identity & Background Screening

If identity verification or a background check is required, information like government ID details, date of birth, and address are collected and processed by verification partners.

Payments & Payouts

Payments are handled by third-party processors such as Stripe. Hoodsy does not store full payment instrument numbers on its servers.

Usage, Device & Location

  • App usage and crash data.
  • Approximate or precise location (if permission is granted).
  • Cookies and similar technologies on the web (see Cookies & Tracking).

Communications

Information provided during support interactions, reviews, job postings, or user communications is collected.

2. How We Use Information

  • Provide and improve the app and its services.
  • Facilitate identity checks and safety verification.
  • Process payments and prevent fraud.
  • Offer AI-powered assistance and messaging support.
  • Send service notifications or updates.
  • Comply with applicable laws and obligations.

3. AI & Automated Assistance

Hoodsy may use AI features (like message suggestions or task categorization). Personal data shared with AI providers is minimized and handled under strict agreements.

4. Payments (Stripe)

All payments are securely processed through Stripe. Hoodsy only receives limited status and confirmation details. For more information, see stripe.com/privacy.

5. Background Checks & Identity Verification

Some roles may require verification via third-party services. Only confirmation results are stored by Hoodsy.

6. When We Share Information

Information is shared only with service providers, legal authorities (if required), and users involved in jobs. Hoodsy does not sell personal data.

7. Data Retention

Data is retained only as long as necessary to operate, comply with legal obligations, and resolve disputes.

8. Your Rights & Choices

Depending on jurisdiction, users may have rights to access, correct, delete, or export their data. Contact below to make a request.

9. Children’s Privacy

Hoodsy is not intended for users under 13 years of age. If a child’s data is discovered, it will be promptly deleted upon request.

10. Security

Hoodsy uses encryption, monitoring, and access control systems to help protect personal information, though no system is 100% secure.

11. International Transfers

Data may be processed outside a user’s country, following international data protection laws and safeguards.

12. Cookies & Tracking

Cookies are used to store preferences and improve app performance. They can be controlled via browser or app settings.

13. Changes to this Policy

This policy may be updated periodically. The “Effective” date reflects the latest revision.

14. Contact Us

Email: tyler@hoodsyapp.com
Website: hoodsyapp.com

Back to top